Refund Policy
Effective for purchases made through Audit.AEOZone.com.
Before work begins
If you request cancellation before AEO Zone begins substantive review or analysis of your business, you may request a refund. Any approved refund will be returned to the original payment method, subject to payment-processor timing and any non-refundable processor fees permitted by law.
After work begins
Once substantive audit work has begun, payments are generally non-refundable because the service is customized to your business and professional time has already been committed.
If we cannot perform the service
If AEO Zone determines that it cannot reasonably perform the purchased audit, AEO Zone may cancel the engagement and provide an appropriate refund for any undelivered portion of the service.
No refunds based on outcomes
Refunds are not available merely because search rankings, AI mentions, citations, traffic, leads, revenue, or other business outcomes do not change. The audit provides diagnostic findings and recommendations; it does not guarantee specific platform or business results.
Duplicate or accidental charges
If you believe you were charged more than once for the same audit, contact us promptly so we can review the transaction and correct any verified duplicate charge.
How to request a refund
Text Joe, Founder, at (872) 228-5250 or email info@aeozone.com. Include the purchaser name, business name, purchase date, and the reason for the request.
Nothing in this policy limits rights that cannot legally be waived under applicable law. AEO Zone may update this policy prospectively; the version in effect at the time of purchase governs that purchase.